Skip to content

Service disruption within the Site Builder

Between about 10h00 and 13h00 PST on Saturday 1 March, users trying to create, edit or publish sites would have experienced service interruptions.

This was due to a failure in  DNS (Domain Name Services) that are managed at a third-party service provider.

We apologize for the disruption and want to assure you that we have taken precautions to prevent a recurrence of the problem.

Thanks to those of you who mailed to let us know that you were having trouble – we appreciate hearing from you about all aspects of the SynthaSite experience. In this case we were immediately aware of the problem and acting to fix it, but it is good to know that our users demand excellent service.

The reliability of both our Site Builder tool and hosting service is of utmost importance to us, and we have an excellent team dedicated to constantly monitoring and improving the uptime and response time of the services. We have some exciting plans underway to bring you additional features and reliability that you will be hard-pressed to find at a paid-for service, but with SynthaSite they will remain free.

13 thoughts on “Service disruption within the Site Builder”

  1. Hey!

    Vinny, amazing work on updating the homepage! Also, great work with getting a sponsered link on Google!

    This will be amazing, I am sure!

    Great work Guys, I will be here for you until the end (Which hopefully will never come).


    ~Ag!~

  2. Hi Declan

    You seem to be asking for two related features here: blogging and the ability for people to share their photos on your site.

    I can tell you that blogging is a very important feature to us. It is not available yet, but we are working on it.

    As for allowing people to share photos on your site, we would have to give this more thought. Perhaps we could work out an integration with a photo sharing service like Flickr that would work for you.

    Could you share a little bit more about how exactly you envision people sharing their photos on your site?

    We always like to hear from our users, and we take your ideas very seriously.

    Cheers,
    Monique

  3. Hi Sean

    How are you trying to add your own videos? Are you using YouTube? I am sure this is something I can help you with. Please email support@synthasite.com with a detailed description of the problem you are having with your videos and I will see what can be done.

    I am glad you are enjoying SynthaSite.

Leave a Reply